Pre-orders
Project16 sells in drops. Each drop is one limited run, sold as pre-orders: you order now, we make the run, and your order ships when the drop lands. We'll email you the expected dispatch date with your order confirmation, and a tracking link the day it ships. When it's gone, it's gone.
Stickers are in every parcel.
Shipping
We ship from Australia to Australia and to most countries worldwide. Shipping costs and options are shown at checkout before you pay.
Changing or cancelling a pre-order
Need a different size, or need to cancel? Email us at support@project16.shop with your order number as soon as you can, before your order ships.
Faulty or damaged items
If something arrives faulty or damaged, email us at support@project16.shop within 30 days with your order number and a photo. We'll replace it or refund you. This doesn't affect your rights under Australian Consumer Law.
Anything else
Questions about an order? Email support@project16.shop and we'll get back to you.
Wrong size?
Check the size guide before you order. If you're between sizes, go up.